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Customer Testimonials


Air Duct Replacement in Florence, SC 29501

“I would never deal with anyone other than Quality Service Company for my heating/air conditioning needs. From my initial call with a problem with my heat pump a year or so ago, through the installation and subsequent service agreement calls, Quality has been able to address my issues promptly. They were always prepared to explain the issues with me, as well as my choices. Most recently, I had an unrelated issue. Again, from my initial call through the completion of the service, everything was done with professionalism and in a timely manner. When I called the office to submit payment, I was reminded that I had a $50 credit I could use! What a pleasant surprise.” – Debbie B.

Air Conditioner Maintenance in Florence, SC 29505

“Very helpful, informative, thorough.”

– Pat V.

Heat Pump Maintenance in Hartsville, SC 29550

“I received a call early in the day from the service technician to inform me he was on his way to my house to perform a complete cleaning and Maintenance Check on my system. ( 3.5 ton Unit ) I have signed up to a service contract and he performed the work electrical, mechanical on the AC and the Air Handler and also checked the duct work in a professional manner. He showed me the work he had done and everything looked clean and was working great. The Technician, Casey Anderson, done a great job and I was impressed with his work performance. I will continue to use QSC on my system and recommend others to give them a call. (843-393-5603)
G.Engelbert”

– Guenter E.

Heat Pump Maintenance in Darlington, SC 29532

“Casey was very professional and knows his work. Great customer service.”

– Ronnie G.

Gas Furnace Repair in Marion, SC 29571

“Pleasantly surprised service was so fast. Friendly tech, no mess, no fuss, work done and gone ?❤️ Thank you!”

– Donald K.

Heat Pump Maintenance in Florence, SC 29501

“On time (actually early!), courteous, knowledgeable about both units, clear and concise recommendations, a credit to the company.”

– Rick E.

Heat Pump Maintenance in Lamar, SC 29069

Casey was here on time he serviced the heat pump for upstairs, first the unit outside then the part in attic, he said that everything was fine with it.
Casey serviced the gas pack (for downstairs), he found a capacitor was bad, he came in told me about I gave me a price, which I accepted and he replaced the capacitor. He gave me a copy of the maintenance he had preformed on both units. He wrote up invoice and I paid it by credit card.
Casey was very courteous . Thank you, great job! Patricia”

– Patricia M.

Heat Pump Repair in Hartsville, SC 29079

“Worked nonstop for 4 hours. Determined to find problem and fix it. Very impressive.”

– Meredith M.

Heat Pump Repair in Florence, SC 29501

“Matt was prompt, professional, and efficient. He quickly diagnosed the problem, presented a written estimate, then made the repairs w/o delay. This is the second time I've used Quality Service for my HVAC needs and would highly recommend them.”

– Michael G.

Heat Pump Installation in Florence, SC 29505

“You guys were great! Excellent service! I love my gas pack!”

– Ray G.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.