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Customer Testimonials


Air Conditioner Repair in Florence, SC 29505

“I wish I could give 10 stars! Our Carrier unit went out on one of the hottest days of summer. The initial call with Tori was great and she was able to schedule a technician quickly within a few hours. Mr. Domingo H. was our technician and his knowledge of our complicated unit was amazing. He was courteous in answering our questions, quickly diagnosed the issue with a fair quote for repair. Mr. Domingo picked up the parts needed and returned to promptly fix the problem. He explained what was repaired and gave suggestions to keep the unit running well. The professionalism, trade skills and customer service we experienced was outstanding. We are very grateful for Quality Service Co. and will continue to use them in the future!” – Katherine M.

Heat Pump Repair in Florence, SC 29501

“Same day service, very nice chatting with the office. They sent Hunter to our house, he was prompt, friendly & nice young man. Thanks Hunter for coming out and will recommend to friends!!”

– Jay G.

Air Conditioner Repair in Florence, SC 29501

“Very professional and timely. Replaced motor in my unit. Domingo was knowledgeable and informative. He explained the issues where I could understand and not HVAC language. Highly recommend Domingo with Quality Service Company.”

– Laurie B.

Installation in Hartsville, SC 29550

“Josh and Cody were very personable, efficient and did an excellent job.”

– Christina P.

Air Conditioner Repair in Timmonsville, SC 29161

“My ac unit wasn’t cooling the house down like it normally has in the past. I called Quality Service. Spoke with Tori, explained to her everything the best I could. She scheduled up an appointment. Jonathan was very helpful and explained things to where I could understand what was going on. He made the repair needed and checked to make sure everything else was working right. My family and I are so thankful for the Quality Service team!”

– Kristen B.

Heat Pump Replacement in Florence, SC 29501

“Very polite, efficient, explained things well”

– Harriette S.

Air Duct Repair in Marion, SC 29571

“I spoke with Jessica Willis in the office and she was friendly and made sure the service guy got to me quick. The service was great all around. I will definitely use quality service company again in the future.”

– Nick M.

Heat Pump Replacement in Longs, SC 29568

“Very polite and respectful young men. Both were excellent at their job. House is warm again. Tell them both thank-you for us again.”

– Charles Paul Brunson B.

Heat Pump Installation in Florence, SC 29501

“Just finish installation and happy with experience. Polite and professional. Price seems reasonable”

– Dottie L.

Air Conditioner Installation in Florence, SC 29501

“We had to have the entire unit installed. This included the duct work and vents throughout the home. They had everything done in 4 days. I was amazed at how fast this was done. They didn’t leave a mess. They were also very knowledgeable in getting this project completed. I will definitely be recommending them to family and friends.”

– William S.

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Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.