About us
About Quality Service Company, LLC Florence’s Trusted HVAC, Plumbing & Electrical Experts Since 2003 At Quality Service Company, LLC, we’re proud to be a locally owned, licensed, and insured HVAC, plumbing, and electrical contractor serving Florence, SC and the entire Pee Dee region since 2003. Backed by decades of hands-on experience and a passion for service, our team is dedicated to delivering honest, high-quality solutions 24 hours a day, 7 days a week. A Legacy Built on Integrity and Service Founded in 2003 by Chris McDonald, Quality Service Company began as a small, service-driven HVAC company with a big mission: to provide dependable, affordable heating and cooling services to local families and businesses. In 2011, Chuck Polk—a 20+ year industry veteran, former Trane employee, and successful business owner—joined Chris in partnership. Together, they merged their businesses to form Quality Service Company, LLC, combining over 50 years of HVAC expertise. Today, our services extend beyond HVAC. We proudly offer licensed plumbing and electrical services across Florence and the surrounding communities. Why Homeowners & Businesses Trust Us ✅ Locally Owned & Operated Since 2003 ✅ Licensed & Insured in South Carolina ✅ 24/7 Emergency HVAC, Plumbing & Electrical Service ✅ Eco-Friendly HVAC System Installations ✅ Award-Winning Team: Voted Best of the Pee Dee in Plumbing & Electrical ✅ Proudly Serving Florence, Darlington, Hartsville, and the Pee Dee Region We’ve built a reputation for delivering exceptional craftsmanship, honest advice, and unmatched customer service—backed by hundreds of satisfied customers and industry recognition. Our Mission “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” At Quality Service Company, we believe in doing the right thing—for our customers, for our employees, and for our community. We take pride in our work, value teamwork, and are committed to protecting the privacy and trust of every client we serve. Our Service Promise Whether you need a reliable HVAC contractor, emergency plumbing repair, or a licensed electrician you can trust, Quality Service Company is here for you. We offer: ✅ Fast, responsive service ✅ Fair, transparent pricing ✅ Highly trained and certified technicians ✅ Customer-first solutions with no shortcuts Contact us today to schedule your service or request a free estimate—and discover why Quality Service Company has been a trusted name in HVAC, plumbing, and electrical work for over 20 years.
Team Training
Located at 2208 National Ave in Florence, Quality Service Company has been the trusted name in HVAC, electrical, and plumbing services. Our dedicated team ensures top-notch solutions tailored to meet the unique needs of our community. With years of experience and a commitment to excellence, we pride ourselves on delivering not only superior services but also peace of mind. Whether it's installation, maintenance, or emergency repairs, you can count on us for reliability and efficiency.
Hands-on plumbing training in action!
At Quality Service Company, we equip future plumbers with real-world skills in a professional learning environment. Our certified instructors guide students through practical lessons in pipework, repairs, and code compliance—preparing them for long-term success in the plumbing industry.
Expert HVAC, Electrical & Plumbing by Quality Service
Trust Quality Service Company for expert HVAC, electrical, and plumbing solutions in the US. Reliable service, skilled technicians, and satisfaction guaranteed!